“True innovation stems from empathy, insight, and a commitment to addressing the real-world challenges faced by our users.”


James Williams, Product Manager (Australasia & North America)

5/8/2024

Discovering unmet needs: a vital step for innovation

In the realm of product design, from cutting-edge technology to everyday essentials, the key to innovation lies in understanding the unmet needs of the end user. This principle holds particular importance in the field of prosthetics, where practical innovation holds the potential to benefit the lives of those who rely on these devices.

TASKA’s journey began by interviewing patients and prosthetists around the globe, to understand the most critical user needs not being addressed by myoelectric technology at the time. Through this, we identified an opportunity to transform lives by redefining the multi-articulating hand as a reliable and waterproof everyday solution. This simple act of user research led to one of the most exciting innovations in upper limb technology in years.

With the launch of the TASKA HandGen2, we took another leap forward. Amongst other innovations, user feedback inspired us to redevelop the release mechanism for the quick disconnect wrist to dramatically reduce the chance of a hand coming accidentally detached. Any experienced myoelectric user will most likely be able to share a story about their hand coming off at the most inopportune time. Through this innovation, we resolved a problem that many knew existed, but had been accepted as the standard in myoelectric hands. This underscores the importance of listening to the voices of those directly impacted by our products – they hold the key to insights that can drive meaningful innovation.

Our journey continued with the introduction of the TASKA CX™. Recognising the ubiquitous use of smartphones in modern life, we sought to integrate capacitive touch into our design. However, despite conventional wisdom dictating that the index finger should be the focus for this feature, our research revealed a crucial insight – limitations with dexterity can often mean other digits in a prosthetic hand naturally sit in a more accessible position. This led us to include capacitive touch in all fingertips, including the thumb, aligning functionality with user needs.

It is not enough to rely solely on technological progress – true innovation stems from empathy, insight, and a commitment to understanding the real-world challenges faced by our users. By listening, learning, and adapting, we can ensure that our products not only meet, but exceed the expectations of those who rely on them every day.

Stay in touch.

Join our mailing list to be the first to find out about product updates, handy tips and more.

Subscribe

You can unsubscribe from our newsletter at any time. We do not sell or distribute your email address to any third party. Please view our Privacy Policy.